Fine Jewelry For every occasion

At Wild Kind Permanent Jewelry, we strive to ensure you are completely satisfied with your purchase of our products. If you are not satisfied, our return and refund policy outlines the terms and conditions under which returns and refunds are accepted. Please read our policy carefully.

Terms of Return

• Return Window: You have 30 days from the date of delivery to return your item(s).
• State of Return: Items must be returned in their original condition, unworn, and with all original packaging and documentation.
• Reason for Return: Returns are accepted for the following reasons:

                    Wrong size ordered

                    Damaged or defective item

                    Tarnished item upon arrival

                    Incorrect item received

Process for Return

 Initiate a Return:

Contact our customer service team at wildkindpermanentjewelry@gmail.com to initiate a return. Please provide your order number, reason for return, and any supporting photos if the item is damaged or incorrect.

Return Authorization:

Our customer service team will provide you with a return label and return shipping instructions.

Return Shipping:

Securely package the item(s) with all original packaging and documentation. Place the return label on the outside of the package. Ship the item(s) to the address provided in the return instructions. You are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Process of Refund

Inspection and Approval:

Once we receive your returned item(s), we will inspect them to ensure they meet the conditions of our return policy. This process typically takes 3-5 business days.

Refund Terms:

If your return is approved, we will process a refund to your original method of payment. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Duration:

Refunds are typically processed within 7-10 business days after the return is received and approved.

Partial Refunds:

In certain situations, only partial refunds may be granted (e.g., if the item shows signs of wear, is not in its original condition, or is missing parts for reasons not due to our error).

Exchanges

If you ordered the wrong size and would like to exchange it for the correct size, please contact our customer service team. We will guide you through the exchange process.

Non-Returnable Items:

 Custom or personalized items

 Gift cards

Contact Details

If you have any questions or need further assistance, please do not hesitate to contact us:

    Email: wildkindpermanentjewelry@gmail.com

    Phone: 731-345-0514

    Address: 4240 Essex Terrace Cir.

                       Milton, FL 32571

Legal Aspects

    Wild Kind Permanent Jewelry, LLC. reserves the right to refuse any returns that do not comply with our policy.

    By making a purchase, you agree to this return and refund policy.

    This policy does not affect your statutory rights.

Thank you for shopping with Wild Kind Permanent Jewelry. We appreciate your business and are committed to providing you with high-quality products and exceptional customer service.